Job Seeker - Frequently Asked Questions

[1] How do I become an AXIS Career Services client?

 a) On-Line Registration 

The quickest and easiest way to register is to sign up as a Job Seeker on the website. The registration is FREE. Complete and submit the AXIS Career Services registration form in either pdf or doc format. If you live in Newfoundland and Labrador, your registration will be processed automatically, and our AXIS team member will contact you for an appointment with an Employment Counsellor. If you live elsewhere in Canada, or outside of the country, we will contact you for additional information.


b) In person

Call our Administrative Assistant at (709) 579-1780 to make an appointment with the Employment Counsellor. You can fill out the registration form when you come in for the appointment.

[2] What can I do if I am experiencing technical difficulties with the registration online?


Please send us an e-mail regarding your technical issues at, or call at 579-1780 any day, Monday to Friday from 9:00am-12:00am, and 2:00-4:00pm for further assistance.


[3] How do I know if my online application has been received?

All registered job seekers will receive a notification email immediately upon submitting their registration. If you are residing in Newfoundland and Labrador, your registration will be automatically approved. If you live outside of Newfoundland and Labrador, you will be contacted shortly via e-mail.

[4] What should I bring to the first appointment with an Employment Counsellor?


You should bring the most recent version of your resume, your social insurance number (SIN), academic or job related documents, and any information which may be relevant for your job search and career planning. 


[5] Is AXIS Career Services a government agency?


No. AXIS Career Services, a division of the Association for New Canadians, is a registered not-for-profit organization, but receives funding support from various levels of government.


[6] Is there a cost associated with your programs?

Most programs offered by AXIS Career Services are free of charge to both the job seeker and the potential employer. However, it is important for clients to check specific programs and services in advance, and on a regular basis, as some charges may apply.

[7] Why is the AXIS Career Services website only dedicated to serving newcomers to Canada?


The mandate of AXIS Career Services is profiling the skills and experience of internationally trained workers arriving and settling in Newfoundland and Labrador and assisting them in gaining sustainable employment.



It aims to bridge the gap between the skills, education, and experience international workers bring to Canada, and the expectations of the Canadian workforce. 




[8] How does the Skills Matching Database help job seekers?


Once you register online as a Job Seeker, you become part of the AXIS Skills Matching Database. The Skills Matching Database is a recruitment tool which connects job seekers and employers in their search to fill the right positions. The Skills Matching Database also allows the job seeker to create a new resume, search job listings, and request to apply for advertised positions through AXIS Career Services. The AXIS team will process the request and directly assist with the job application. 


[9] How do employers contact job seekers that are profiled in the Skills Matching Database?


In order to be visible to the registered employers, AXIS clients need to create a resume in the Resume Center and make sure it is approved by their Employment Counsellor. Employers who are interested in a particular job seeker’s qualifications and work experience can then send the request to the AXIS staff members, who will verify and process the request before connecting the job seeker with the employer. Employers cannot directly contact the job seekers, as they do not have access to their personal information, i.e. their name, address and contact information. AXIS Career Services ensures that client privacy and confidentiality is fully respected.  


[10] Can job seekers view the profiles of other candidates?

 No. Job Seekers can view and modify only their own profiles, and can also view any job listings posted by employers.

[11] If I am not in the St. John’s area, how can I use AXIS Career Services?


All newcomers living in Newfoundland and Labrador have the right to access the same programs and services AXIS offers for its St. John’s clients. Once you sign up and register as an AXIS Career Services client, you will be directed to our e-Employment/Career Counselling Navigator to identify the right kind of support for your needs and career goals. 


[12] What kind of services will I find through the e-Employment/Career Counselling (e-ECC)?

  • Assisting with resume and cover letter development

  • Web-based counselling between the client and the counsellor

  • Pre-arrival employment information and preparation for employment in Newfoundland and Labrador

  • E-learning 

[13] Where can I find information on program subsidies, work permits for international students, the Provincial Nominee Program (PNP), etc?

The AXIS Career Services division of the Association for New Canadians has trained staff who can provide current information regarding all these services. Potential employers can arrange a meeting with a member of the AXIS team to address any or all relevant questions. You can find other important information at and